Category Archives: Self Service Password Reset

FIM SSPR password reset fails with error PWReset Activity could not connect to the directory

Two primary reasons for the Forefront Identity Manager 2010 (FIM) or Forefront Identity Manager 2010 R2 Self Service Password Reset (SSPR) password reset action workflow (WF) failing to successfully reset a password after a user has successfully authenticated via the … Continue reading

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PWReset Activity could not connect to the directory #2

This post covers one of two reasons that the FIM Service fails to reset a password and throws the error PWReset Activity could not connect to the directory.  The other issue is described here. A user of Forefront Identity Manager … Continue reading

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Troubleshooting the FIM 2010 R2 Password Registration and Reset Portals

While developing multi-language SSPR, i.e. different sets of users configured to invoke a different AuthN WF with a different QA Gate configuration based on a “primary language” or “preferred language”, I managed to revoke the ability for my non-administrative lab … Continue reading

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PWReset Activity could not connect to the directory #1

This post covers one of two reasons that the FIM Service fails to reset a password and throws the error PWReset Activity could not connect to the directory.  The other issue is described here. A user of Forefront Identity Manager … Continue reading

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PWReset Activitiy’s MIIS Password Set call failed with ma-access-denied

A user of Forefront Identity Manager 2010 Self-Service Password Reset successfully authenticates the question and answer (Q&A) gate, inputs a new password and fails to successfully reset with the generic error “An error occurred when attempting to reset password, please … Continue reading

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Self-service password reset (SSPR) question and answer (QA) gate complexity criteria in FIM 2010 R2

In Forefront Identity Manager (FIM) 2010 it is possible for a user to provide the same answer for each question when registering for SSPR.  There is also no control on the minimum length of an answer, whether it must have … Continue reading

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A gate plugin exception was encountered while running the Password Reset application

Scenario You attempt to invoke the self-service password reset (SSPR) process and get the error: A gate plugin exception was encountered while running the Password Reset application. Error Text: An error occurred while calling SetDisplaySettings. Error Code: 50001. A screenshot … Continue reading

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